Unparalleled Day-2 Security Operations Support

Premise One provides highly-trained, certified technicians, operators, and automated systems designed to support Enterprise Client physical security infrastructures and mission critical security operations and loss prevention teams.

Services Beyond Installation

Day-0 is the design and development process, while Day-1 is about installation and configuration as products and services are commissioned and handed to Operations teams.

Day-2 is the longest and arguably the most challenging phase of any project, when it's up to Operations teams to keep the lights on for a service while continually improving not just the applications and products but the way they're utilized in support of security or loss-prevention process.

Our service delivery teams operate nation-wide as risk owners for our Clients, providing 24/7, full-stack, manufacturer or ISV certified technical expertise for physical security systems monitoring, maintenance, operation, and on-site repair.

Escalate to us. We're here to help.

Our goal is to operate as an extension of your Operation, offering the most responsive and committed service team you've seen in low voltage.

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Responsive Repair Services

National field service technicians teams for surveillance, access control, and technology support when you need it.

Preventative Maintenance

Prevent system or component downtime through endpoint monitoring, regularly scheduled care, service, and team training.

Critical Dispatch

SLA driven incident response that performs repair as close to failure as possible, lowering mean times to repair and return to service. SLAs as low as at 4 Hour Onsite.

Monitoring and Predictive Maintenance

Predict and prevent operations incidents with monitoring and threshold based, risk-driven, proactive repair tuned to your unique requirements.

Trust Us with Your Service Needs

If you're looking for an out sourced physical security monitoring, maintenance and repair team who's able to work as an extension of your operations team - we'd like to talk.